Shipping Information

You will receive an automated confirmation email after you place your order.

Please allow 5-7 business days for order delivery. Once an order has been placed, it cannot be modified or cancelled.

You will receive an email with tracking info once your order ships. Local (SA) orders are shipped with reliable local couriers.

Shipping delays may occur during sale days, weekends and public holidays.

Please note, we do not ship on weekends and public holidays. We are unable to ship to P.O. Box addresses.

NOTIVSALE is not responsible for items lost, damaged, or stolen in transit and our parcels are not insured. 

Our standard delivery fee is R100 for orders under R1000, and FREE for orders over R1000 anywhere in South Africa.

At NOTIVSALE, we believe in making your purchase as easy as possible, and we believe in giving you the choice of how you would like to pay for your order. Here are the convenient and secure payment methods we use on our site: 

Paystack: 

Paystack is a proudly African payment gateway that processes card payments on our behalf

With paystack you can make payment in via : Credit/Debit cards, Visa, Master cards, American Express & EFT.

Refund & Exchange Policy

NOTIVSALE Team would like to ensure our customers are happy with their purchase and experience. To assist in the event a customer would like to refund or exchange an item the below terms and conditions will be applicable.

LOCAL REFUNDS 

YOU CAN RETURN AN ITEM FOR A REFUND WITHIN 14 DAYS FROM THE DATE OF PURCHASE. WE WILL PROCESS A REFUND GIVEN THE ITEM RETURNED IS IN THE ORIGINAL CONDITION AS WHEN IT WAS PURCHASED AND MEETS THE BELOW REQUIREMENTS:

1. Unworn
2. Undamaged
3. Unwashed
4. Original price tags attached 
5. Purchased online at www.notivsale.com

Please note the cost of shipping for returned items will be for the customer's account.

DEFECTIVE OR FAULTY 

We at NOTIVSALE do our best to ensure that we send items that are of high quality and without defects. A defect is a material imperfection in the manufacture. The following will not be considered as defective:

1. Faults resulting from normal wear and tear
2. Damage arising from negligence, user abuse or incorrect usage of the product 

On return of the item, we will assess the validity of the defect, if found to be defective we will replace it with the same item. If stock is not available we will replace it with another item of the same value when purchased or issue you with a NOTIVSALE gift card for the amount paid.